Effective Date: 18 June 2025
Website: https://trophyhub.co.za
Company: Trophy Hub
At Trophy Hub, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act (POPIA).
1. Personal Information We Collect
When you visit our website or submit a form, we may collect the following information:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Message or inquiry details
- IP address and browser information (automatically collected)
We only collect information that is necessary for the services we offer and for communication purposes.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or quote requests
- Deliver our products or services
- Improve your browsing experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. How We Store and Protect Your Information
We are committed to securing your personal data. We use industry-standard tools and processes to prevent unauthorized access, loss, misuse, or alteration of your information.
Data is stored:
- On secure servers
- In password-protected systems
- Only accessible by authorized personnel
4. Sharing Your Information
We may share your information with third-party service providers or partners only if:
- It is necessary to complete a service you requested
- We are legally required to do so (e.g., by court order)
- You have provided explicit consent
All third parties are contractually required to keep your information confidential.
5. Your Rights Under POPIA
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your data
- Lodge a complaint with the Information Regulator if you believe your rights have been violated
To make any of these requests, please contact us at info@trophyhub.co.za.
6. Cookies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device to track website activity. You can choose to disable cookies in your browser settings, but this may affect functionality.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date at the top will be updated. Continued use of our website after changes implies acceptance of the updated policy.
9. Contact Information
If you have questions or concerns about how we handle your personal data, please contact:
Trophy Hub
Email: info@trophyhub.co.za